Privacy Policy
Last Updated: October 2025
Who We Are
www.curacompliance.co.uk (our website) is provided by Cura Compliance UK Limited (‘we’, ‘our’ or ‘us’).
Company Details:
- Company Registration Number: 15946204
- ICO Registration Number: ZC17344864
- Registered Office: Flat 4, 10 St. Marys Road, Doncaster, England, DN1 2NP
- Business Correspondence Address: 321-323 High Rd, Romford, RM6 6AX
We are registered with the Information Commissioner’s Office (ICO) under registration number ZC17344864. You can verify our registration at https://ico.org.uk/ESDWebPages/Search
We are the controller of personal data obtained via our website, meaning we are the organisation legally responsible for deciding how and for what purposes it is used.
Introduction
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you (your personal data) in connection with your use of our website. It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint.
We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We may also be subject to the EU General Data Protection Regulation (EU GDPR) in relation to goods and services we offer to individuals and our wider operations in the European Economic Area (EEA).
Third-Party Links
Throughout our website we may link to other websites owned and operated by certain trusted third parties. Those third-party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to those third-party websites, please consult their privacy policies as appropriate.
Personal Data We Collect About You
The personal data we collect about you depends on the particular activities carried out through our website. We will collect and use the following personal data about you:
- Your name, address and contact information, including email address and telephone number
- Company details, job title, and profession
- Your billing information, transaction and payment card or other payment method information
- Bank account and payment details
- Details of any information, feedback or other matters you give to us by phone, email, post or via social media
- Information about the services we provide to you
- IP address, web browser type and version, operating system and your activity on our website
Some of this personal data is required to use our website and the services on it. We will inform you at the point of collection whether providing specific information is mandatory or optional.
We collect and use this personal data for the purposes described in the section ‘How and Why We Use Your Personal Data’ below.
How Your Personal Data Is Collected
We collect personal data from you:
Directly: When you enter or send us information, such as when you contact us (including via email, phone, or through our website contact forms)
Indirectly: Such as your browsing activity while on our website. We will usually collect information indirectly using the technologies explained in the section on ‘Cookies’ below
How and Why We Use Your Personal Data
Under data protection law, we can only use your personal data if we have a proper legal basis, such as:
- Where you have given consent
- To comply with our legal and regulatory obligations
- For the performance of a contract with you or to take steps at your request before entering into a contract
- For our legitimate interests or those of a third party
A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own.
Purposes for Processing Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Contract Performance: Where we need to perform the contract we are about to enter into or have entered into with you
Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
Legal Obligation: Where we need to comply with a legal obligation
Consent: Where you have given us specific consent (we will always make it clear when we are relying on consent)
Specific Uses Include:
- Providing our compliance services to you
- Processing payments and managing billing
- Communicating with you about our services
- Responding to your enquiries and requests
- Improving our website and services
- Complying with legal and regulatory requirements
- Marketing our services (see Marketing section below)
Generally, we do not rely on consent as a legal basis for processing your personal data although we will obtain your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Marketing
We will use your personal data to send you updates (by email, text message, telephone or post) about our services, including exclusive offers, promotions or new services.
We have a legitimate interest in using your personal data for marketing purposes (see above ‘How and Why We Use Your Personal Data’). This means we do not always need your consent to send you marketing information about our own services. However, we will always obtain your consent before sending you marketing about third party products or services.
Your Marketing Rights
You have the right to opt out of receiving marketing communications at any time by:
- Contacting us at info@curacompliance.co.uk
- Calling us on 07470390526
- Using the ‘unsubscribe’ link in emails or ‘STOP’ number in text messages
We may ask you to confirm or update your marketing preferences if you ask us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.
We will always treat your personal data with the utmost respect and never share it with other organisations outside our group for marketing purposes.
For more information on your right to object at any time to your personal data being used for marketing purposes, see ‘Your Rights’ below.
Who We Share Your Personal Data With
We routinely share personal data with:
- Third parties we use to help deliver our services to you, such as payment service providers, subcontractors or software providers
- Other third parties we use to help us run our business, such as marketing agencies, website hosts and website analytics providers
- Our group companies (if applicable)
We only allow those organisations to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We have contracts in place with our data processors, which means they cannot do anything with your personal data unless we have instructed them to do it.
Occasional Sharing
We or the third parties mentioned above occasionally also share personal data with:
- Our and their external auditors, such as in relation to the audit of our or their accounts, in which case the recipient of the information will be bound by confidentiality obligations
- Our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations
- Law enforcement agencies, courts, tribunals and regulatory bodies to comply with our legal and regulatory obligations
- Other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency. Usually, information will be anonymised but this may not always be possible. The recipient of any of your personal data will be bound by confidentiality obligations
How Long Your Personal Data Will Be Kept
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider:
- The amount, nature and sensitivity of the personal data
- The potential risk of harm from unauthorised use or disclosure of your personal data
- The purposes for which we process your personal data and whether we can achieve those purposes through other means
- The applicable legal, regulatory, tax, accounting or other requirements
By law we have to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers for tax purposes.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Transferring Your Personal Data Outside the UK
The EEA, UK and other countries outside the EEA and the UK have differing data protection laws, some of which may provide lower levels of protection of privacy.
It is sometimes necessary for us to transfer your personal data to countries outside the UK and EEA. In those cases, we will comply with applicable UK and EEA data protection laws designed to ensure the privacy of your personal data. This includes:
- Ensuring transfers are to countries that have been deemed to provide an adequate level of protection by the UK Government or European Commission
- Using specific contracts approved by the UK Government or European Commission (Standard Contractual Clauses) which give personal data the same protection it has in the UK
- Implementing other appropriate safeguards as permitted under UK GDPR and EU GDPR
Cookies
A cookie is a small text file which is placed onto your device (e.g., computer, smartphone or other electronic device) when you use our website.
We use cookies on our website. For further information on cookies, please see our Cookie Policy below.
Your Rights
You have the following rights in relation to your personal data, which you can usually exercise free of charge:
Right of Access
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Right to Rectification
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Right to Erasure
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Right to Object
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Right to Restriction
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
- If you want us to establish the data’s accuracy
- Where our use of the data is unlawful but you do not want us to erase it
- Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims
- You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it
Right to Data Portability
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Right to Withdraw Consent
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Exercising Your Rights
If you would like to exercise any of these rights, please contact us using the details in the ‘How to Contact Us’ section below. When contacting us please:
- Provide enough information to identify yourself (e.g., your full name, address and customer or matter reference number) and any additional identity information we may reasonably request from you
- Let us know which right(s) you want to exercise and the information to which your request relates
We will respond to your request within one month, although we may extend this by a further two months if your request is complex or you have made multiple requests.
Keeping Your Personal Data Secure
We have appropriate security measures in place to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your personal data will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
While we implement appropriate security measures, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your personal data.
How to Complain
Please contact us if you have any queries or concerns about our use of your personal data (see below ‘How to Contact Us’). We hope we will be able to resolve any issues you may have.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
Information Commissioner’s Office:
- Website: https://ico.org.uk/make-a-complaint
- Telephone: 0303 123 1113
- Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Changes to This Privacy Policy
We keep our privacy policy under regular review and may update it from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
How to Contact Us
You can contact us by post, email or telephone if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.
Contact Details:
Cura Compliance UK Limited
Business Correspondence Address: 321-323 High Rd Romford RM6 6AX
Registered Office: Flat 4, 10 St. Marys Road Doncaster England DN1 2NP
Email: info@curacompliance.co.uk
Telephone: 07470390526
Company Registration Number: 15946204
ICO Registration Number: ZC17344864
Cookie Policy
Last Updated: October 2025
Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.
Our Website
This cookie policy relates to your use of www.curacompliance.co.uk
Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies as appropriate.
What Are Cookies?
A cookie is a small text file which is placed onto your device (e.g., computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.
Cookies are widely used to make websites work more efficiently and to provide information to website owners. Cookies can improve your browsing experience by allowing websites to remember your preferences.
Information Collected Through Cookies
For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.
For further information on cookies generally, including how to control and manage them, visit:
- The guidance on cookies published by the UK Information Commissioner’s Office at https://ico.org.uk/for-the-public/online/cookies/
- www.aboutcookies.org
- www.allaboutcookies.org
Consent to Use Cookies and Changing Settings
We use different types of cookies on our website, some of which require your consent. When you first visit our website, you will be asked to consent to our use of non-essential cookies.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These third-party cookies are likely to be analytical cookies, performance cookies or targeting cookies.
Managing Cookie Settings
If you do not want to accept cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.
To opt out of being tracked by Google Analytics across all websites, visit: http://tools.google.com/dlpage/gaoptout
Most web browsers allow some control of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org
Our Use of Cookies
We use the following categories of cookies on our website:
Strictly Necessary Cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Legal Basis: These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services.
Analytical or Performance Cookies
These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Legal Basis: We use these cookies based on your consent. You can withdraw your consent at any time by adjusting your browser settings.
Information Collected: These cookies collect information about how you use our website, such as which pages you visit most often and if you receive error messages. These cookies don’t collect information that identifies you personally – all information is aggregated and anonymous.
Functionality Cookies
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Legal Basis: We use these cookies based on your consent. You can withdraw your consent at any time by adjusting your browser settings.
Targeting/Marketing Cookies
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Legal Basis: We use these cookies based on your consent. You can withdraw your consent at any time by adjusting your browser settings.
Third-Party Cookies
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
We use the following third-party services that may set cookies:
- Google Analytics: To understand how visitors use our website
- Social Media Platforms: If you share our content on social media, those platforms may set cookies
More Information
If you have any questions about our use of cookies, please contact us using the details provided in the ‘How to Contact Us’ section of our Privacy Policy above.
Cura Compliance UK Limited Company Registration Number: 15946204 ICO Registration Number: ZC17344864