CQC Policies and Procedures – Tailored to Your Service
Bespoke CQC Policies and Procedures, Aligned with Every Service-Type Requirement
If you are preparing a CQC application, the right CQC policies and procedures are central to a successful registration. Our tailored CQC policies and procedures service gives your registration the bespoke, service-specific documentation that the Care Quality Commission expects – fully aligned with the latest CQC supporting documents guidance updated in April 2026.
Updated in line with the latest CQC guidance (April 2026): This service reflects CQC’s current supporting documents requirements for new provider registration applications. We review and update our policy framework whenever CQC publishes revised guidance.
For wider information about how we support providers through every stage of registration, visit our CQC registration support page.
You can also review the official requirements on the CQC supporting documents page.
Our Bespoke CQC Policies and Procedures Service
We provide bespoke, comprehensive CQC policies and procedures specifically crafted for your organisation’s registration. Each policy is individually written according to your company details, service type, target population and Statement of Purpose – ensuring full compliance with current CQC requirements while reflecting your unique operational approach.
Every set of CQC policies and procedures we draft is professionally written, fully compliant with current legislation and ready to submit with your application. We do not provide generic templates – we create personalised documentation that genuinely represents your service.
Core CQC Policies and Procedures (All Provider Types)
Every CQC-registered provider needs these eight fundamental policies:
- Complaints
- Consent
- Equality, Diversity and Human Rights
- Good Governance
- Infection Prevention and Control
- Medicines Management
- Recruitment
- Safeguarding
Service-Specific CQC Policies and Procedures Packages
Each package is tailored to the supporting document requirements published on CQC’s service-specific guidance pages.
CQC Policies and Procedures for Domiciliary Care – 14 Policies
Core policies (8) plus Duty of Candour, Freedom to Speak Up (Whistleblowing), Person-Centred Care Planning, Quality Assurance, Reportable Incidents and Risk Management.
Plus supporting templates required at submission or commonly requested by inspectors: business plan and financial forecast, service user guide, staff training plan, evidence of legal occupancy guidance, sample care contract, sample care plan, staffing structure and rota templates, list of risk assessments.
CQC Policies and Procedures for Supported Living – 14 Policies
Core policies (8) plus Duty of Candour, Freedom to Speak Up (Whistleblowing), Mental Capacity and Deprivation of Liberty Safeguards (DoLS), Person-Centred Care Planning, Quality Assurance and Risk Management.
Plus supporting templates: business plan and financial forecast, service user guide, staff training plan, evidence of legal occupancy, lone working, community access, sample care plan and contract.
CQC Policies and Procedures for Care Homes – 17 Policies
Core policies (8) plus Business Continuity, Duty of Candour, Freedom to Speak Up (Whistleblowing), Initial Assessment and Admission, Mental Capacity and Deprivation of Liberty Safeguards (DoLS), Person-Centred Care Planning, Quality Assurance, Reportable Incidents and Safety and Security of Premises.
Plus supporting templates: business plan and financial forecast, service user guide, staff training plan, building control completion certificate guidance, sample care contract, sample care plan, staffing structure and rota templates.
CQC Policies and Procedures for GPs and Independent Consulting Doctors – 11 Policies
Core policies (8) plus Freedom to Speak Up (Whistleblowing), Medical Emergency and Significant Events (SAE: Serious Adverse Event).
CQC Policies and Procedures for Online Primary Care – 14 Policies
Core policies (8) plus Freedom to Speak Up (Whistleblowing), Medical Emergency, Records Management, Remote Prescribing, Significant Events (SAE) and Training and Development.
Plus: completion of the additional form for online primary care providers required by CQC.
CQC Policies and Procedures for Oral Health and Dental Services – 12 Policies
Core policies (8) plus Freedom to Speak Up (Whistleblowing), Medical Emergency, Quality Assurance and Significant Events (SAE).
Plus: completion of the oral health service form and supporting documentation, including LOLER certification guidance where applicable.
CQC Policies and Procedures for Ambulance Services – 15 Policies
Core policies (8) plus Booking, Medical Emergency, Procurement, Records Management, Restraint, Safe Handling of Bariatric Patients and Waste Management.
Plus: vehicle documentation guidance.
CQC Policies and Procedures for Autistic People and Learning Disability Services
If you support autistic people or people with a learning disability – in any service type – the following CQC policies and procedures are required to demonstrate compliance with CQC’s “Right Support, Right Care, Right Culture” guidance:
- Mental Capacity and Deprivation of Liberty Safeguards (DoLS)
- Positive Behaviour Support Policy (must demonstrate a proactive, preventative approach)
- Restraint and Restrictive Practice Policy
- Accessible Information and Communication Policy
- Evidence of staff training, including Oliver McGowan Mandatory Training
- Completion of the additional CQC form for providers of services for autistic people and people with a learning disability
Why Choose Our CQC Policies and Procedures Service?
✓ Updated in line with the latest CQC guidance (April 2026) – not legacy templates ✓ Fully personalised – each policy reflects your organisation’s name, structure, location and operational approach ✓ Statement of Purpose alignment – every policy supports and complements your Statement of Purpose, removing the inconsistencies CQC most often flags ✓ Target population specific – content is tailored to your service users (older adults, learning disability, mental health, children’s services, end of life care) ✓ Legislation compliant – aligned with the Health and Social Care Act 2008, the Regulated Activities Regulations 2014, the Mental Capacity Act 2005 and current CQC guidance ✓ Cross-referenced – all CQC policies and procedures reference each other appropriately, creating a cohesive governance framework ✓ Ready to submit – professionally formatted Word documents, fully editable ✓ No generic templates – original content written specifically for your organisation
Our Process
- Initial consultation – we discuss your service type, target population, organisational structure and specific requirements
- Information gathering – you provide your Statement of Purpose, company details and operational considerations
- Bespoke drafting – our experienced team creates your complete set of CQC policies and procedures, tailored to your exact specifications
- Review and refinement – you review the draft policies and we make any necessary adjustments
- Final delivery – you receive your complete policy package in professional Word format, ready for your CQC application
Additional Services Available
Statement of Purpose writing and review, business plan development for care home, supported living and domiciliary care, service user guide writing, staff training plan development, full CQC application review before submission, mock CQC registration interviews and post-registration support including annual policy reviews and updates.
Get Your Tailored CQC Policies and Procedures Today
A complete, well-aligned set of CQC policies and procedures is one of the strongest foundations any new provider can lay. Our bespoke service gives you the documentation, expertise and professional formatting your application deserves.
Speak to our CQC compliance specialists today for a tailored set of CQC policies and procedures built around your service.
