Beyond registration · Growth services

A website and digital presence — built specifically for care providers

Specialist website design, SEO and digital marketing for CQC, Ofsted and Care Inspectorate-registered providers. We build for the families, commissioners and referrers who'll actually choose your service.

100%
Built bespoke
for care providers
6+
Marketing channels
we cover
3-4
Weeks to a
live launch
UK-wide
Care providers
served
01 · Why it matters

Care families decide online — before they ever call you

A care decision is one of the most emotional and important choices a family makes. By the time they pick up the phone, they've already reviewed your website, read your reviews, scanned your services, and compared you to three competitors. If your website doesn't earn their trust in the first few seconds, they go elsewhere — and you never even know they were looking.

Commissioners and referrers do the same. ICBs, local authority placement teams, social workers and discharge planners check your website before sending an enquiry. A weak online presence costs you placements you never knew were on the table.

A proper care website doesn't just exist — it works. It surfaces the right information for each audience, removes friction from enquiries, and earns the trust that turns a visitor into a phone call.

Care marketing by the numbers

87%

Families & carers research care providers online before making contact

3s

Average time a visitor decides whether to stay on your website

62%

Care website traffic now comes from mobile devices

02 · Anatomy

What goes into a care website that actually converts

Every site we build is bespoke — but the foundations are the same. These are the four sections every care website needs, and why:

yourcareservice.co.uk
1

DOMICILIARY CARE · LONDON

Compassionate home care, tailored to you

CQC-regulated personal care delivered with dignity.

Get a free assessment Our services
2

Our care services

Personal care
Companion care
Dementia care
3
5★Verified reviews
CQCRegistered
2018Established
4

Request a callback

1

Hero that converts

Clear, compassionate positioning above the fold. Service type, location, and a single dominant call-to-action — built for the visitor who has 3 seconds to decide.

2

Services with depth

Specific care services your provider offers — not generic web-template categories. Each links to a dedicated page with SEO content, FAQs, and a path to enquiry.

3

Trust signals where they matter

CQC display, verified reviews, established date, regulatory badges. Care families want certainty — we put it in front of them, not buried at the bottom.

4

Simple contact paths

Short, GDPR-compliant enquiry forms. WhatsApp click-to-chat. Phone number that opens the dialer on mobile. Removing friction is the difference between a lead and a bounce.

03 · Marketing channels

Six digital channels — all built for care

Your website is the foundation, but marketing is what drives qualified traffic to it. We cover every digital channel a care provider actually needs:

SEO

Search Engine Optimisation

Local SEO, care-specific keywords, technical optimisation, content for your services and locations — ranking you where families actually search.

GA

Google Ads & PPC

Targeted paid campaigns for high-intent search terms ("care home near me", "dementia care London"). Budgets matched to expected lead value.

SM

Social Media

Facebook, Instagram and LinkedIn presence designed for families, commissioners and care professionals — not generic small-business templates.

CO

Content Marketing

Blog articles, guides and resources that demonstrate expertise, support families through difficult choices, and earn organic traffic.

EM

Email & Newsletter

Family newsletters, referrer updates, commissioner briefings. Stay top of mind for the moment a placement decision is made.

RM

Reviews & Reputation

Google reviews, carehome.co.uk, social proof, and proactive reputation management — the trust signals families actually check.

05 · Choosing well

DIY vs Generic agency vs Cura — what's actually different

Three paths to a care website. They look similar from a distance — but the outcomes are very different. Honest comparison below:

Factor
DIY (Wix / Squarespace)
Generic web agency
Cura Compliance
FactorUnderstands the care sector
No
No
Built around it
FactorCare-specific page templates
Generic
~ Sometimes
Bespoke
FactorAware of CQC/Ofsted public-facing rules
No
Rarely
Always
FactorFamily / commissioner / referrer journeys
One audience
~ Limited
All three
FactorGDPR & care-data compliance built in
~ Templates
~ Generic
Care-grade
FactorLead generation focus
Self-service
~ Generic
Built for it
FactorOngoing support & updates
You do it
~ Retainer
Included
FactorCare marketing knowledge
None
Surface
Specialist
FactorTime to launch
Months (you)
8-12 weeks
3-4 weeks
FactorTotal cost over 3 years
Hidden costs
£8-15k+
£3-6k
08 · FAQs

Frequently asked questions

Typically 3-4 weeks from initial briefing to live launch for the Starter and Professional packages. The Full Digital package takes 5-6 weeks because we set up the marketing infrastructure alongside the build. We work in defined phases — discovery, design, build, content, launch — so you always know where we are.

Yes. We build on WordPress (the world’s most widely-used platform) with Elementor or similar editors that don’t require coding. You can update text, images, news, and contact details yourself. For larger changes or new pages, we’re available on monthly retainer or as ad-hoc support.

Yes. Domain registration, hosting setup, SSL certificates and email setup are all included in the build. We use reputable UK hosting partners. You own everything — domain, content, design files — so there’s no lock-in.

Yes. All forms include explicit consent, all data is stored securely, all third-party scripts are documented. We provide a tailored privacy policy, cookie policy and a GDPR audit trail. Critical for care providers handling sensitive enquiries about vulnerable people.

SEO (search engine optimisation) is the long-term work of ranking your website naturally in Google results — slower to build but compounding over time. Google Ads are paid placements that get you to the top of results immediately for a per-click fee. Most care providers benefit from both: SEO for long-term presence, Ads for filling specific service gaps or new locations.

Yes — that’s a core part of our Local SEO work. We set up and optimise your Google Business Profile, build local citations (consistent name/address/phone across the web), and structure the website for local searches like ‘care home Doncaster’ or ‘domiciliary care Bromley’.

Yes. Our Professional and Full Digital packages include social media account setup, branded templates, and posting frameworks. The Full Digital package also includes monthly content management. For care providers, we focus on Facebook (where families spend time) and LinkedIn (where commissioners and referrers are).

Yes, with most major platforms. We’ve integrated booking systems, payment gateways (Stripe, GoCardless), care management software (Birdie, PASS, CarePlanner) and CRM tools (HubSpot, Salesforce). Tell us what you use and we’ll scope the integration.

You own everything from day one — domain, hosting (transferable), design files and content. If you choose to move, we hand over all access and assets. We back our work, so we’d rather earn your continued business than lock you in.

Let's talk about your digital presence

30-minute scoping call · No obligation · Honest assessment of where your website is now and what would move the needle

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