domiciliary care CQC registration
Specialist Support for Home Care Providers in England
Setting up a domiciliary care agency in England? Every provider delivering personal care in people’s homes must register with the Care Quality Commission before taking on a single client — operating without registration is a criminal offence. Our specialist domiciliary care CQC registration handles every stage of the application, from bespoke documentation to mock Registered Manager interviews, so you can register with confidence and start trading sooner.
For wider information about how we support providers across health and social care, visit our CQC Registration Support page.
Cross-check your documentation against the official CQC guidance:
- Documents everyone must send (CQC) — the core list every new provider must submit.
- Extra documents for home care (domiciliary care) agencies (CQC) — the additional submissions required for personal care delivered in people’s homes.
Why Domiciliary Care CQC Registration Demands Specialist Support
Home care providers face a distinct set of regulatory expectations. Unlike care homes, your service is delivered across multiple private residences, which raises specific challenges around risk management, lone worker safety, medication support, safeguarding and consistent quality of care.
The CQC will reject applications that rely on generic policies, lack a clear care delivery model, or fail to demonstrate competent leadership. Our package is built specifically for personal care delivered in people’s own homes — not residential settings, and not specialist services for autistic people or people with a learning disability, which require additional documentation. If you are planning a specialist service, please ask about our Supported Living CQC Registration package.
What’s Included in Your Domiciliary Care CQC Registration Package
Business Foundation
- Business plan and financial forecast covering two years, with monthly projections, market research, SWOT analysis, marketing strategy and organisational chart
- Investor-ready documentation with graphs, statistics and growth projections
Please note: a Financial Viability Statement is not required for home care (domiciliary care) agencies under current CQC guidance. Your business plan and financial forecast cover this requirement.
Required Policies (Submitted with Your Application)
A complete policy suite tailored to your home care service, aligned with current CQC requirements for new provider applications:
- Complaints policy
- Consent policy and procedure
- Equality, Diversity and Human Rights policy
- Governance and Quality Assurance policies
- Infection Prevention and Control policy
- Medicines Management and Prescribing policy (including transportation of patient medication)
- Public and Employer Liability Insurance quote or certificate
- Recruitment policy
- Safeguarding policy and procedure
- Statement of Purpose
Each policy is bespoke, version-controlled and aligned with your Statement of Purpose — never copied from a template. For ongoing operations, you can also order our full policy suite for domiciliary care.
Domiciliary-Specific Required Documents
- Service user guides
- Staff training plan
- Evidence of legal occupancy for your registered office
- Building control final certificate (where premises require building regulations approval — a CQC requirement that took effect on 5 May 2026)
Supporting Documents the CQC May Request
CQC assessors frequently request additional documents during the assessment process. We supply ready-to-use, tailored versions so you are never caught off guard:
- Duty of Candour policy
- Freedom to Speak Up (Whistleblowing) policy
- Person-Centred Care Planning policy
- Reportable Incidents policy
- Risk Management policy
- List of risk assessments
- Sample care contract
- Sample care plan
- Staffing structure and rota templates
Application Management
Professional completion of all required CQC forms, including:
- New Provider application
- Additional form for personal care providers
- Statement of Purpose submission
- New Registered Manager application
- Insurance documentation guidance
- ICO (Information Commissioner’s Office) registration support
Training and Development
- Staff training matrix tailored to domiciliary care
- Guidance on accessing the NHS Learning Hub — free, government-backed training resources for the care workforce
- Oliver McGowan mandatory training guidance
- Care Certificate and induction framework
Interview Preparation
- Two-hour mock Registered Manager interview using current CQC question formats
- Detailed feedback session with improvement recommendations
- Comprehensive resource pack for interview preparation
Ongoing Support
- Unlimited virtual consultations throughout your Domiciliary Care CQC registration
- Availability evenings, weekends and bank holidays
- Tailored Statement of Purpose aligned to your service model
- Insurance quote assistance through trusted brokers
Our Three-Step Service Process
Step 1: Documentation Preparation (10 days) Complete preparation of all policies, business planning materials and supporting documentation, fully tailored to your service model.
Step 2: Application Submission (10 days) Professional completion and submission of all CQC forms, with a final compliance review before lodging.
Step 3: Interview Preparation Comprehensive preparation scheduled around your CQC interview, including mock interviews, follow-up coaching and any additional documentation the assessor requests.
Payment Options
- Staged instalments aligned with our three-step process
- 10% discount for full payment upfront
- Flexible payment plans available on request
Our Guarantee
Guaranteed Registration or Free Resubmission (up to 3 resubmissions, subject to T&Cs). We stand behind every Domiciliary Care CQC registration we manage. If your application is rejected after submission, our Fast-Track CQC Registration Appeal Support service can also help you respond within the 28-day representation window.
Why Choose Cura Compliance for Domiciliary Care CQC Registration
- Home care specialists who understand the specific compliance challenges of personal care in private residences
- Bespoke, never templated — every document reflects your service model and Statement of Purpose
- Current with the latest CQC requirements, including the 5 May 2026 building control update
- Mock Registered Manager interview included so you walk in confident
- Unlimited support — evenings, weekends and bank holidays included
- Ready-to-use templates for documents assessors commonly request, included as standard
Who This Service Is For
- Healthcare entrepreneurs entering the home care sector
- Existing care providers expanding into domiciliary services
- Healthcare professionals establishing independent personal care practices
- Organisations transitioning from residential to community-based care models
This package covers personal care services such as assistance with washing, dressing, medication support and daily living activities delivered in clients’ own homes. It does not cover specialist services for autistic people or people with a learning disability, which require additional Positive Behaviour Support and Restraint policies. For specialist services, please see our Supported Living CQC Registration package.
Start Your Domiciliary Care CQC Registration Today
CQC registration timelines now routinely extend beyond the standard 12 weeks, and applications with weak or generic documentation face the longest delays of all. Our specialist team gives you the documentation, expertise and interview preparation needed to register your domiciliary care agency efficiently and confidently.
Speak to our Domiciliary Care CQC registration specialists today and start your home care service the right way.
