Right Support, Right Care, Right Culture
Right Support, Right Care, Right Culture is CQC guidance setting out what good looks like for services supporting autistic people and people with a learning disability, covering the model of support, the care delivered, and the culture of the organisation.
Right Support, Right Care, Right Culture in practice
It is guidance rather than a regulation, but CQC assesses against it, and registration applications for these service user groups are examined closely for whether the proposed model fits it.
Right support means the model maximises choice, control and independence, which in practice weighs against large congregate settings and in favour of people having an ordinary home life. Right care means care is person-centred and promotes dignity and rights. Right culture means the values and attitudes of leaders and staff genuinely produce those outcomes rather than describing them.
Providers adding a learning disability or autism service user band should expect the model itself to be scrutinised, not just the policies that sit around it.
Related terms
Related definitions
Duty of Candour
The duty of candour requires providers to be open and transparent when something goes wrong, and to tell the person affected as soon as reasonably practicable, apologise, explain what is known, and follow up in writing.
Read definitionStatutory notification
A statutory notification is a formal report a registered provider is legally required to send CQC when certain events happen, such as a death, serious injury, allegation of abuse, or an event that stops the service running safely.
Read definitionMental Capacity Act 2005
The Mental Capacity Act 2005 is the law governing decision-making for people aged 16 and over in England and Wales who may lack capacity to make a particular decision at a particular time.
Read definitionRegistering with CQC or Ofsted?
Tell us what you plan to provide. We will explain what applies to your service and what it costs, with no obligation.