Care at Home & Supported Living Care Inspectorate Registration Service
Complete registration support for care at home and supported living providers across Scotland
Launching a care at home agency or a supported living service in Scotland? Our Care Inspectorate care at home and supported living registration service handles every stage — from bespoke documentation to mock interview preparation — so you can register with confidence. See how we support providers across the sector on our Care Inspectorate registration support page, or read the official requirements on the Care Inspectorate’s register a care service page.
Why It’s Different
Care at home is regulated as a “support service” under the Public Services Reform (Scotland) Act 2010. Supported living is delivered through that same care at home service and, where you assist with tenancies or accommodation, a housing support service — so these are often registered together. You must evidence alignment with the Health and Social Care Standards and the quality framework for support services; robust adult support and protection arrangements under the Adult Support and Protection (Scotland) Act 2007; capacity and consent under the Adults with Incapacity (Scotland) Act 2000; a credible financial sustainability assessment; and a workforce that meets SSSC registration and PVG requirements. Generic English or CQC documents will not pass — every document we produce is built for the Scottish system.
What’s Included
- Business foundation — investor-ready business plan with financial projections and market research, plus support for the financial sustainability assessment
- Full policy suite — adult support and protection, Adults with Incapacity and consent, medication management, lone working and risk assessment, infection prevention, safer recruitment and PVG, duty of candour, complaints, whistleblowing, equality and human rights, and business continuity
- Service documentation — a tailored statement of aims and objectives, accessible service user guide, person-centred personal plans, and tenancy or occupancy agreements for supported living
- Application management — completion of your full online portal application (applicant, manager, service details and conditions), dual care at home and housing support registration where required, PVG coordination, SSSC guidance, ICO registration and insurance support
- Training and interview prep — staff training matrix, SSSC registration and qualification pathway guidance (SVQ at SCQF 6 / 7, and the SCQF 9 route for managers), and a two-hour mock suitability (“fit person”) interview with feedback
- Ongoing support — unlimited consultations, document refinement until submission-ready, and availability evenings, weekends and bank holidays
Our Three-Step Process
- Documentation preparation (10 days) — all policies, business planning and service documents tailored to your model
- Application submission (10 days) — completion and submission via the portal, with a final compliance review
- Interview and registration support — mock suitability interviews, coaching and any further documents your inspector requests
Our Guarantee
Successful Care Inspectorate registration or free resubmission.
Why Choose Cura Compliance
✓ Care at home and supported living specialists who know the Scottish regulatory tests ✓ Aligned to the Health and Social Care Standards and the support services quality framework ✓ Bespoke, never templated ✓ Mock interview prepared — your manager walks in confident ✓ Unlimited support, including evenings and weekends
Who It’s For
- Entrepreneurs launching their first care at home agency
- Providers expanding into supported living or housing support
- Learning disability, autism and mental health supported living providers
- Organisations moving from residential to community-based models
Care at home is subject to yearly, unannounced Care Inspectorate inspection, and the regulator aims to assess complete applications within six months — so getting it right first time is essential. Speak to our registration specialists today and start your service the right way.
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