Regulated activity
A regulated activity is an activity listed in the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 that may not lawfully be carried on in England without registering with CQC.
Regulated activity in practice
Registration attaches to the activity, not to the label a business gives itself. Calling a service supported living, wellbeing support or concierge care makes no difference: what matters is whether what you actually do falls inside one of the listed activities.
The activities include personal care, accommodation together with nursing or personal care, treatment of disease, disorder or injury, diagnostic and screening procedures, surgical procedures and transport services, among others. A single service often carries on more than one.
Getting this wrong is expensive in both directions. Registering for activities you do not provide invites scrutiny you did not need, and providing one you are not registered for is a criminal offence.
Related terms
Related definitions
Statement of Purpose
A Statement of Purpose is the document a CQC-registered provider must keep that sets out its aims and objectives, the regulated activities it provides, the service user groups it serves, and the addresses it operates from.
Read definitionPersonal care
Personal care is the regulated activity of providing physical assistance with, or prompting and supervising, things like washing, dressing, eating and using the toilet, where the person cannot do them unaided.
Read definitionDomiciliary care
Domiciliary care is care delivered to people in their own homes by a registered provider, and where it includes personal care it requires CQC registration under the regulated activity of personal care.
Read definitionRegistering with CQC or Ofsted?
Tell us what you plan to provide. We will explain what applies to your service and what it costs, with no obligation.