Domiciliary care
Domiciliary care is care delivered to people in their own homes by a registered provider, and where it includes personal care it requires CQC registration under the regulated activity of personal care.
Domiciliary care in practice
It is also called home care or care at home. CQC registers the office the care is coordinated from as the location, rather than each person’s home.
Because the location is an office rather than a care setting, registration evidence leans heavily on systems: recruitment and DBS, training, rotas and travel time, medication administration records, safeguarding routes for staff working alone, and how you supervise people you cannot see.
Applications commonly stall on the registered manager’s experience and on financial viability, because CQC wants to be satisfied the agency can operate safely from day one rather than grow into competence later.
Related terms
Related definitions
Statement of Purpose
A Statement of Purpose is the document a CQC-registered provider must keep that sets out its aims and objectives, the regulated activities it provides, the service user groups it serves, and the addresses it operates from.
Read definitionRegulated activity
A regulated activity is an activity listed in the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 that may not lawfully be carried on in England without registering with CQC.
Read definitionPersonal care
Personal care is the regulated activity of providing physical assistance with, or prompting and supervising, things like washing, dressing, eating and using the toilet, where the person cannot do them unaided.
Read definitionRegistering with CQC or Ofsted?
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